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Vacancies

Looking for Sr. Software Engineer with 3-4 years of experience in C++, database and UNIX. Awareness of Agile and payments domain will be preferred.

Relationship Manager / Senior Relationship Manager for Wholesale
Banking – Lending department. B.Com graduate with MBA or post graduate in Finance.

Graduation: Bachelor’s Degree in IT, Finance, Accounting, Economics, or a related field with MBA/CA & CISA / DISA certification. 11 -14 years of IT Audit experience in the BFSI sector (Banks/NBFC) would be preferred. Team management experience of at least 6-7 years. Experience in conducting complex IT Security audits, Information Security Audits, Cyber Security Audits, General IT controls, Application Controls, Controls around segregation of duties, Controls around generation of reports, automated controls, Cyber Security Audits, Network security etc.

Location of work: Varanasi

Understanding the existing IT infrastructure and vulnerabilities associated with the IT, Admin, and all enabler functions. Performing Risk assessment to prepare RCMs for all new audits, Reviewing the RCMs on an annual basis. End to end project and team management on the IT Audits i.e.  IT Audits – General IT controls, IT Governance, IT Application, IT Infrastructure/database, IT Network security, IT Asset Management/device, Information Security, Cyber Security. Leading and guiding the IS audit team to conduct high quality testing in line with industry standards and as per the project plan. Staying abreast of regulatory update and ensuring compliance, keeping himself abreast with all the developments happening in the Banking Industry / within Bank, providing training/guidance to the team on technical aspects and audit approach/methodology. Managing multiple tasks, prioritising tasks as per requirements. Supervising the IS audit outsourced to third party, Co-ordinating with Statutory / External Auditor of the Bank. Reviewing IS Audit assignments being carried by the Team, doing regular follow-up to make sure the completion of audit within timeline. Ensuring proper workflow and documentation standards is adhered to by the team in the Audit system. Professional development of the team through regular feedback on the projects; discussing their performance appraisal with the Internal Audit Head. Discussing Deliverables / Audit report with Process owners/Sr. Management.

Graduate/Post-Graduate with 2+ years of relevant experience. Prior experience of Credit function desirable. Preference would be given to those having IIBF/JAIIB/CAIIB certification. Preference would be given to those having prior experience in Credit Policy Department of any other Bank/NBFCs.

Location of work: Noida

Will be responsible for drafting new policy/credit circulars as per RBI circulars/directions issued periodically, for updating Credit policy and Manual in accordance with new circulars issued, for incorporation of new updates w.r.t credit by referring different sites such as RBI, CERSAI, NHB, MSME, MCA, Income Tax, GST, NABARD, MOF. Will be responsible to prepare Quarterly competitive analysis report in view of other competitors, for preparation of new product policy after comparing the features of other banks and our own credit policy parameters. Will be responsible to review existing credit policy/procedure quarterly. Will be responsible to review Bank Portfolio basis on various market trends and for Profitability analysis of product. Will be responsible to conduct training on recent changes/updation in credit policy.
 

Graduate/Post-Graduate/Doctorate in any specialization with minimum 6 years of relevant experience in SME/Housing Loans credit functions with Team handling.

Drive collection efficiency and minimize roll forward of cases. Planning, evaluating, implementing and continuously improving all aspects of credit & collection functions and processes. Responsible for leading, managing, developing, and training a team of collectors; and for directing their efforts to attain maximum collections while complying with company policies and procedures. Ensuring professional relationships are established and maintained with clients and attorneys. Prepares periodic reports on collections activities, including summaries on delinquency ratios. Achieve collection targets on various parameters like resolution, flows and credit cost. Allocate work to the field executives and ensure that all the agencies in the location perform as per defined plan. Ensure payments, Audit receipts get deposited within the defined structured plan. Collect feedback from the agency on a daily basis. Ensure that the team adheres to the defined processes and policies while dealing with customers. Prepares documentation necessary to create the Credit or Debit Memo necessary to true up a customer account. Oversees and assists with the clean-up of RU’s (unapplied receipts), short paid invoices and Charge Backs. Manage the team of Field Collection Executives and Collection Support Team. Monitor productivity of field collection executives on a daily basis. Conduct revised/refresher policy & process training of collections team at regular intervals. Direct interaction with selected clients in resolving receivables delinquencies. Performs collection functions as necessary to assist in handling the department’s work load.

Bachelor or Master Degree in any specialisation with Legal qualification as an added advantage but not compulsory. 8-12 years of Experience. Experience in Bank/ BFSI would be an added advantage. 
Location of work: Mumbai

Arrange Board meetings. Prepare Index of Board Notes in line with the Calendar of reviews, follow up for Board notes from Departments. Manage queries relating to Companies Act, Listing agreement in the Board meeting. Note the proceedings of the meeting and prepare minutes as per the secretarial standards. Act as a single point of contact for all queries relating to Companies Act, 2013. Responsible to manage the due diligence from Shareholders and or other entities. Create, prepare and maintain all statutory registers as per the statutory requirement. Create the Director training material and carry out training on the company once a year. Ensure compliance with listing agreement, RBI, Companies Act. Coordination in preparation of Annual report. Conduct the Committee meetings of the Board as per the frequency.

Chartered Accountant or equivalent degree with 8-10 years of experience, preferably from audit firms; experience in audits of banking industry would be an advantage. Knowledge of automated financial and accounting reporting systems.

Location of work: Mumbai

Leading control function at CFOs office to ensure the completeness of financial statements. Implement effective GL review mechanism including substantiation & reconciliations, its approval and audit; drive meetings within organization for resolution of accounting issues, if any. Review of work at an analytical level for proactive & preventive error detection. Perform analytical reviews of financial data and Trial Balance analysis prior to month-end financial statement validation. Lead/Facilitate/Participate in quarterly Balance Sheet reviews. Acting as a shadow auditor for ensuring completeness of Financials before submission to auditors, ensuring FSCP process is followed while preparing Financials, review of data to be provided to auditors (from all departments) – cross checking from multiple, angles/multiple data points to ensure that accurate data submission, co-ordination with accounts and other functions and auditors during the audit period. Drive projects / identify automation opportunities.

Chartered Accountant or equivalent degree with 6-8 years of experience, preferably in banking industry. Knowledge of automated financial and accounting reporting systems. Good accounting knowledge is must. Should have worked on Financial Reporting profile.

Support implementation of Ind-AS as per applicable timelines for the bank. Management of accounts including effective implementation of accounting policies & processes. Support in preparation of all financial statements and accounts for the audit as per Ind-AS / Indian GAAP. Timely and accurate month and quarterly close. Ensure accuracy and completeness of analysis and data integrity. Responsible for review and preparation of various period end accounting journals during month and on month ends. Lead and execute process improvement initiatives within the team and improve efficiency. 

Chartered Accountant/MBA or equivalent degree with 8-10 years if experience, preferably in banking industry. Should have developed the Investor Relations Strategy for the company or has been privy to the Investor Relations strategy of the company.

Location of work: Mumbai

Developing and maintaining a company Investor Relations plan and monitoring of performance against the plan. Handling Investor Meetings & Road Shows for initial public offering of the company. Developing and monitoring performance metrics for the investor relations. Performing a comprehensive competitive analysis. Monitoring operational changes within the company and develops investor relations messages based on these changes. Providing SEBI disclosure requirement training to all company spokespersons. Creating presentations, press releases, and other communication materials for earnings releases and meetings with Analysts. Organizing earnings conference calls and investor meetings. Serving as the key point of contact for the investment community i.e. analyst, shareholders. Representing Company in the investor/analyst conferences. Managing the investor relations portion of the company web site. Monitoring analyst reports and summarizing them for senior management. Establishing and maintaining relationships with stock exchange representatives along with Secretarial team and third parties. Developing a sound understanding of the industry environment and company strategy and performance to be able to comment externally. Preparing and updating FAQ document for senior management for investor/ shareholder meetings.

Worked on Core banking systems either in support or projects role. Functional knowledge of General Ledger functionalities. Should have knowledge of GST, TDS and other tax calculations. MBA/Post Graduation/CA along with any relevant certification. Knowledge of ADF and RBI reporting will be added advantage. Experience of 5-8 years.

Location of work: Varanasi

Liaise with Business teams to understand the issues/defects raised by them. Do first level analysis and apply solution as per SOP. Track the tickets raised by Business teams and take them to closure. Work closely with vendors for getting fixes and solutions. Can work either in Production Support Role or in Projects.

MBA/Post Graduation/CA along with any relevant certification. Knowledge on Liability Business/MSME business and Bank Branch Operations. Above 5 years’ experience in Operational Risk Management/Audit in Financial/Banking industry.

Location of work: Varanasi

Identify and evaluate operational risks arising for new processes, regulatory and thematic risks, and assist in the implementation of appropriate controls to mitigate these risks in Bank. Identify knowledge gaps, assist in the development of training on Operational Risk. Participate in periodic peer reviews to ensure consistency of risk management approach and support the Operations in embedding best practices. Escalate issues, blockages, challenges and trends to business head and Risk Owners when required. Ensure the quality of information recorded in the risk tracking system, as well as ensuring accuracy, completeness of data, driving the timely resolution of outstanding actions. Supporting Operations in minimizing operational risks and losses, and ensuring material operational losses are investigated to prevent recurrence. Identify non-standard processes and recommend appropriate control mechanisms. Ensuring Root Cause Analysis (RCA) is completed by process owners for key risk events. Review audit findings and key themes to achieve resolution in line with operational risk appetite. Responsible to visit 2 to 3 branches/Vendor locations for Risk Assessment on every month. Provide guidance on any operational risk remediation with support from OR Head and respective risk owners.

Graduate/Post-Graduate with 1+ years of relevant experience. Prior experience of Credit function desirable. Preference would be given to those having IIBF/JAIIB/CAIIB certification. Preference would be given to those having prior experience on working in LOS of any other Bank/NBFCs.

Location of work: Noida

Implementation of credit policy changes in LOS as well as CBS like ROI reduction. BRD preparation for any new requirement in LOS and CBS. Testing of new developments in LOS UAT and CBS. Discussion with vendor for new developments to be done. Resolution of daily issues if any while working on software. Monthly simulation activities. Changes in Insta calculator, if any to be done. Credit GL reconciliation data to be prepared. Testing of existing functionality for its upgradation. Training to other credit verticals regarding new developments made. Discussion with other credit verticals for existing issues for upgrading software. Preparation of any ad-hoc reporting requests from RBI and / or other regulatory bodies.

Candidates must have minimum 5 years and maximum 15 years of experience. Knowledge of back-end technologies like MySQL, PLSQL, Oracle, J2EE, Node.js, Apache, Nginx etc. aling with API design and development.

Location of work: Jaipur

Managing front-end technologies like:

  1. HTML, JavaScript and CSS
  2. Foundation, Bootstrap, or other CSS frameworks
  3. AJAX
  4. AngularJS, React, Ember  
  5. jQuery or Backbone.js
  6. Design and Build Advanced application on Android platform
  7. Design and Build Micro Services and Restful services

CA, MBA with 10+ years in compliance/audit/internal control department. Should be conversant with RBI guidelines. Location of work: Jaipur Review all the new product note as per the applicable regulatory guidelines and ensure monitoring the non- compliance if any. Identification of areas where compliance risk may increase due to change in regulatory guidelines. Assessment of such risk, formulating procedures in consensus with respective stakeholder to mitigate such risks. Handle business queries on interpretation of regulation and management of RBI customer complaints independently. Reviewing bank’s policies/ procedures on adherence with the regulatory guidelines. Track and ensure that all regulatory guidelines with accurate actionable have been published to respective departments. Streamline process of Compliance Certification across business units. lapses in the business units through compliance certificates and fix the issues identified. Performing/ reviewing/ monitoring Compliance testing of respective business areas/units as per the plan. Identifying compliance lapses and recommends changes. Publication of compliance testing report to senior management and track the open point for early closure. Training to business team on change in RBI guidelines and impact on existing policy and business. Ensure all MIS/Dashboards are published with accurate as on date status to the senior management.
Bachelor Degree in any specialisation with 2-4 years of experience in Marketing and Branding. Location of work: Mumbai Handling all the BTL Activities for all Branches of the respective Zone. Managing Branch Branding and other Branch hygiene activities on regular basis. Driving Local Marketing Activities in close coordination with Branch Teams. Co-ordinating with Branch Teams/ Sales Team for all Marketing requirements. Planning and executing low budget activities for Business acquisition and Brand visibility in co-ordination with Zonal/Branch Teams. Executing central campaigns in their respective zones as per the process and guidelines. Managing Vendor coordination.

Location of work: Kolkata

Developing and maintaining a company Investor Relations plan and monitoring of performance against the plan. Handling Investor Meetings & Road Shows for initial public offering of the company. Developing and monitoring performance metrics for the investor relations. Performing a comprehensive competitive analysis. Monitoring operational changes within the company and develops investor

RCSA: Annual Calendar for RCSA – Review and preparation for all Business Activities and Support Function. RCSA Framework – Review and its Maintenance. Coordinate with Owner department for RCSA and ensure its completion as per calendar Review RCSA done by owner department and finalize the same. Closure of RCSA findings along with Actionable. Arrive RCSA health Chart of Business/ Operations based on RCSA findings. Monitoring of RCSA ATRs with owner department and place a note in management and board committee meeting.

PCMC: Coordinate for PCMC meeting. Review of framework for identification of critical activities Review of PCMC note and provide observations within TAT. Closure of observations in consultation with owner department.

Outsourcing Risk: To conduct risk review of critical outsourced vendor and discuss the gaps with stakeholders Suggest mitigants and follow up with owners for their timely completion. Prepare report on Outsourcing risk for seniors, ORMC and RMCB.

Business Continuity Risk: Review business continuity risk in the organization based on BCM pol icy Highlights gaps and discuss with stakeholders. Coordinate with BCP team on BCP risk. Prepare report for management, ORMC and RMCB.

Chartered Accountant or equivalent degree with 8-10 years of experience, preferably in banking industry. Knowledge of Indian GAAP, Ind-AS (IFRS) & IFC.   Location of work: Varanasi   Substantiation of all GLs forming part of Balance Sheet on monthly basis. Scrutiny of all GLs forming part of P & L account to ensure that Income and Expenses are correctly recorded in correct GL code. To ensure that outstanding entries in Control, Office accounts and Suspense account GLs are cleared within defined TAT. Wherever required, rigorous follow up to be done with the concerned team  and escalations at higher level if not resolved in time. To ensure that confirmation from external parties is available for the outstanding appearing in their name. To ensure that all the process defined under Internal Financial controls (IFC) related to GL substantiation are followed without any miss. To ensure that ownership for each GL is clearly defined. To ensure that GLs, after completing substantiation, are kept in record at designated place with clear labeling for easy retrieval as and when required. Lead and execute process improvement initiatives within the team and improve efficiency. Drive projects / identify automation opportunities.
5+ years of experience. Savvy with new developments in banking and financial landscape. Experience in the payment ecosystem and customer fulfilment journey in banks will be a bonus. Location of work: Varanasi Participate in the Bank’s product roadmap  and work with resources from a cross – section of the bank. Committed to deadlines and proficient in writing reports on market trends in the Banking and Fintech domain.
Location of work: Kolkata Implements security controls, risk assessment framework, and program that align to regulatory requirements, ensuring documented and sustainable compliance check. Evaluates risks and develops security standards, procedures, and controls to manage risks. Implements processes, such as GRC (governance, risk and compliance), to automate and continuously monitor information security controls, exceptions, risks, testing. Develops reporting metrics, dashboards, and evidence artefacts. Defines and documents business process responsibilities and ownership of the controls in GRC. Schedules regular assessments and testing of effectiveness and efficiency of controls and creates GRC reports. Updates regulatory information security controls and provides support to organization. Performs and investigates internal and external information security risk and exceptions assessments. Assess incidents, vulnerability management, scans, patching status, secure baselines, penetration test result, phishing, and social engineering tests and attacks. Documents and reports control failures and gaps. Trains, guides, and acts as a resource on security assessment functions to other department. Should possess initiative and be proactive in liaising with various associated departments in collecting and collating documents and responses concerning regulatory and compliance requirements. Must be a dedicated professional with strong inter-personal skills. Should have familiarity in Microsoft Word, Microsoft Excel and Microsoft PowerPoint. Experience in preparing formal notes and agenda papers using Microsoft Word shall be preferred though not mandatory. Prepares guides, documents and presentations on information security awareness and is conversant in delivering information security related presentations before audience in-person or through video conferences. Performs other related duties as assigned.
Chartered Accountant or equivalent degree with 6-8 years of experience, preferably in banking industry. Knowledge of automated financial and accounting reporting systems. Good accounting knowledge is must. Should have worked on Financial Reporting profile. Support implementation of Ind-AS as per applicable timelines for the bank. Management of accounts including effective implementation of accounting policies & processes. Support in preparation of all financial statements and accounts for the audit as per Ind-AS / Indian GAAP. Timely and accurate month and quarterly close. Ensure accuracy and completeness of analysis and data integrity. Responsible for review and preparation of various period end accounting journals during month and on month ends. Lead and execute process improvement initiatives within the team and improve efficiency.
B Tech & MBA from top tier Engineering/B-Schools or Masters in Statistics from Top Universities with 5-7 years of experience. Analytics expertise with extensive exposure to banking is essential. Proficiency in predictive modelling and Machine learning (Logistic/Linear regression, GBM,XGBoost, Score card development, Time-series forecasting, Segmentation etc.) Proficiency in business analytics, Data analytics, Insights generation. Proficiency in at least one visualization tool (Tableau, PowerBI, Qlikview). Expert in at least one programing language: Python, R, SAS. Location of work: Sanpada Mumbai The position will be part of central analytics team at USFB. Responsible for solving and delivering analytics insight needed to drive decision making for multiple stakeholders. Work hands-on on assigned projects along with coaching and mentoring junior team members. Support departments in building, implementing and tracking analytics use cases. Present and discuss the results of analytics use cases with stakeholders.

Chartered Accountant or equivalent degree with 6-8 years of experience, preferably in banking industry. Knowledge of automated financial and accounting reporting systems. Knowledge Indian GAAP, Ind-AS (IFRS) & IFC required.

Location of work: Mumbai

IFRS, USGAAP IndAS and Indian GAA financial statements preparation and review. Management of accounts including effective implementation of accounting policies & processes. Preparation of monthly financials for management review. Preparation of all financial statements and accounts for audit. Coordinate and successfully conclude financial audits (internal, statutory, tax etc.) Ensure full implementation of Internal Financial controls (IFC). Lead and execute process improvement initiatives within the team and improve efficiency. Drive projects / identify automation opportunities.

Should have worked on Core Banking Systems either in Support or Projects role. Should have functional knowledge of General Ledger functionalities. Should have knowledge of GST, TDS and other Tax calculations. Having knowledge of ADF and RBI reporting will be added advantage. 
Experience: 5-8 years 
 
Location of Work: Varanasi 
 
Liaise with Business teams to understand the issues/ defects raised by them. Do first level analysis and apply solution as per SOP. Track the tickets raised by Business teams and take them to closure. Work closely with vendors for getting fixes and solutions. Can work either in Production Support Role or in Projects.

BCOM/IT/BTech with 8-10 years relevant experience in BFSI sector.

Experience in General Ledger understanding with reconciliation of same, banking fundamentals should be clear with trial Balance & Balance sheet. Experience in Compliance projects like SAS –GCM -Governance and Compliance management, RBS – Risk based supervision is required. Experience in project management required.

 
Experience: 3-5 years 
Ability to support the Treasury Front office, Middle office and Back office. Techno-functional understanding of Treasury products and IFRM application. Product gap analysis: reviewing BRD and further discussion on solution document. End to end application management. Ability to interact with all levels of management and stakeholders. Ability to independently co-ordinate and manage work requirement across multiple business areas and functions. Ability to manage software UAT’s. 
 

Chartered Accountant or equivalent degree with 6-8 years of experience, preferably in banking industry. Knowledge of automated financial and accounting reporting systems. Should have worked on Financial Reporting profile.

Location of work: Mumbai

Support implementation of Ind-AS as per applicable timelines for the bank. Management of accounts including effective implementation of accounting policies & processes. Support in preparation of all financial statements and accounts for the audit as per Ind-AS/Indian GAAP. Timely and accurate month and quarterly close. Ensure accuracy and completeness of analysis and data integrity. Responsible for review and preparation of various period end accounting journals during month and on monthends. Lead and execute process improvement initiatives within the team and improve efficiency.

 

Chartered Accountant or equivalent degree with 6-8 years of experience, preferably in banking industry. Knowledge of automated financial and accounting reporting systems. Knowledge Indian GAAP, Ind-AS (IFRS) & IFC required.

Location of work: Mumbai

IFRS, USGAAP IndAS and Indian GAA financial statements preparation and review. Management of accounts including effective implementation of accounting policies & processes. Preparation of monthly financials for management review. Preparation of all financial statements and accounts for audit. Coordinate and successfully conclude financial audits (internal, statutory, tax etc.) Ensure full implementation of Internal Financial controls (IFC). Lead and execute process improvement initiatives within the team and improve efficiency. Drive projects / identify automation opportunities.

 

BE or MCA or any degree with 7-9 years of experience, having 5 years of working experience in Payment domain. Worked on Payment host like VisonPlus, Base24.  Proficient in ISO8583 message formats & EMV specifications. Good knowledge on SDLC process. Analytical, methodical and qualitative approach. Should have been engaged in hardcore programing in C in the last 6 years on Linux or UNIX platforms. Proficient in Socket programming, Mutli-threading, Multi-processing, Queue, Stacks & Inter-process communications. Indepth knowledge of TCP/IP Protocol stack. Sound understanding of Operating system internals. Knowledge in PHP and Perl. Hands on experience in debugging both at protocol level (sniffer traces, tcp-dump etc.) and system level (kernel debugger). Experience on Traffic management/Server Load balancer is a strong plus. Should have hands on expreince  in linux, commands and scripting. Should have hands on experince in Postgres or similar database. Well versed in encryption & decryption using HSMs. Location of work: Chennai Development using C on Linux platform. Shell scripting on Linux. Manging relases, change requests, defect resolution & production support. Estimating efforts for development. Documentations (Release Notes, Unit Test Cases, Unit Test results, Code comparisons etc.). Ability to mentor & guide the team/resource

BE or MCA or any degree with 7-9 years of experience, having 4 years of testing experience on Verifone/Ingenico/Pax POS devices with last 2-3 years of hardcore testing experience on Android POS devices. Proficient in ISO8583 message formats & EMV specifications. Working experince on controlling the terminal behaviour using Parameter download & Application. Testing experience on various types of Applications on the POS devices both on Linux & Android like Credit/Debit application for Visa, Master & Amex and  acceptance via various modes like swipe, dip, tap etc. Terminal Management System testing. Remote update testing using App Store for Android POS applications. Knowledge on Terminal Certifcation process. Identify issues by analyzing switch logs. Knowledge on Terminal Key Management process. Should have at least 5 years of testing experience in various terminal models covering both Linux & Android platform. Extensive experience on POS self – checkout / POS QA Testing.  Knowledge on setting of QA Test environment with simulated POS test environment, testing and validating POS transaction. POS Testing (Physical cards with EMV & Contactless). EMV/Chip Card Transaction flows & Validation of E2E logs Loyalty system. Experience with tools like Smartspy, Collis(Value Added). Wired & Wireless Biller Integration testing.

Location of work: Chennai

Testing of Payment applications built on Android POS. Abilty to create extreme negative scenarios. Managing testing releases , analysing defects and updating the testing respository. Documentations (Testing Release Notes, Test cases, Upgrading testing cases).

BE or MCA or any degree with 7-9 years of experience, having 4 years of coding experience on Verifone/Ingenico/Pax POS devices with last 2-3 years of hardcore coding experience on Android POS devices. Proficient in ISO8583 message formats & EMV specifications. Good knowledge of SDLC Process. Developed and managed various types of Applications on the POS devices both on Linux & Android like Credit/Debit application for Visa, Master & Amex and  acceptance via various modes like swipe, dip, tap etc. Integrating with Terminal Management Systems. Using App Store for Android POS applications. Knowledge on Terminal Certifcation process. Integrating with the OEM Kernels. Proficient in Terminal Key Management process. Strong coding skills on Android POS (hardened OS). Security aspects of Android Applications.  Having gone through PA-DSS for Android POS is an added plus. Hands on experience in integrating the Android payment with third party APKs or third party systems. Having gone through the native developent cycle of Android using Android SDK , gradle & multiple versions of Andorid is an added plus. Location of work: Chennai Development of Payment & Value added applications on Android POS using the OEM SDKs.  Able to debug the certification failures. Managing development, change requests, defect resolution & production support. Documentations (Release Notes, Unit Test cases, Code review).
BE/MCA/MBA. ITIL Expert or at least 2 Intermediate modules certified. ISO/IEC & 27001/ 20000 Implementer / Lead auditor certified. Knowledge on other related frameworks and standards like DevOps, Agile, ISO 9001, Six Sigma, COBIT, CMMi SVC etc., will be an added advantage. Location of work: Kolkata Responsible to set up various processes of Bank IT Team to ensure zero Audit & Compliance findings. Responsible to train IT Team on various Processes & Quality objectives. Executing end to end Process consulting projects based on ITIL/ ISO 27001/ ISO 20000/ CMMI SVC models and frameworks. Drive Continuous Service Improvement programs using various methods and techniques. To set-up various IT Processes & Governance framework, as per Cobit 5, in line with GK Committee. Facilitate integration of service management tools, processes and SLA/KPIs. Define measurement framework for SLA/KPIs. Conducting ITIL training programs at all levels and active involvement in development and maintenance of training course materials. Contribute best practices to knowledge repository. Mentoring ITIL consultants. To initiate the Quality Assurance initiatives of various processes & guidelines of IT Dept. for standardization of the same.